How will this billing transition affect me?
We will begin transitioning to the new E-bill platform soon. Some customers will see a change in their monthly bill date based on their address. Those affected will receive separate communications regarding this change. All PRTC customers will begin to receive their bills in the new format once the transition is complete. Additionally, you will begin utilizing your guarantor ID to enroll in online bill pay and when making payments via your bank’s online bill pay program.