Business Phone Services

The phone system you need. A price you can afford.

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PRTC Hosted Unified Communications (UC) is a cloud-based phone system that makes your employees more productive and your business run smoother. It delivers more functionality than a traditional phone system without the hassle of managing and maintaining a phone system. With PRTC Hosted Unified Communications, you’ll get powerful features such as auto attendant, unified messaging, find-me follow-me, and call center functions. Best of all, the low-up front and monthly cost won’t break the bank.

Powerful Features + Low Monthly Cost

Low up-front cost and predictable monthly expenses
With PRTC Hosted Unified Communications, there are no surprises. You pay for only what you need

Focus on your business - not your phone system
No premises-based equipment to install, maintain, or occupy space

An end-to-end, secure and reliable solution
Your service provider delivers a high quality, reliable solution over our managed network
Superior disaster recovery solution as compared to premises-based PBXs

Integrate your mobile device, laptop, or tablet with our downloadable apps
Make and receive calls anywhere you have an internet connection

Leverage technology
Flexible infrastructure can grow as you grow
Feature upgrades are done in the network - seamlessly

Easy management and administration
Admins and users easily control PRTC Hosted Unified Communications from any web browser
Tailor calling features to individuals or groups

Basic

  • Caller ID with Name
  • Speed Dial, Short Codes, Intercom Codes
  • Automatic Call Back, Automatic Recall
  • Multiple Call Appearances, Call Waiting, Call Hold, Call Transfer
  • Call Hold/Park/Pickup
  • Paging/Intercom Features

Standard

All features within the ‘Basic’ package, plus:

  • Shared Line Appearance
  • End User Web Portal
  • Business Call Manager (BCM)
  • Receptionist Features
  • Voicemail
  • Voicemail to Email
  • Do Not Disturb
  • Contact Management
  • Click to Dial
  • Desk phone Customization

Premium

All features within the ‘Standard’ package, plus:

  • Desktop Client
  • Mobile apps - iOS + Android
  • Voicemail Transcription
  • Video Chat
  • Fax to Email
  • Call Jump
  • CRM Integration
  • Collaboration (Web & Video Conference)

Business-Level Features Included:

  • Admin Portal
  • Music On Hold
  • Account Codes
  • Multi Line Hunt Groups
  • Call Pickup Groups
  • Call Logs
  • Easy Attendant (Auto Attendant)

A la carte Extras:

  • Premium Attendant
  • Audio Conferencing
  • ACD (Call Center) - Agent Seat
  • Receptionist Soft Console
  • Call Recording
  • ACD (Call Center) - Supervisor Seat

With PRTC Hosted Unified Communications you can take advantage of over 50 features and multiple phone models.
A full featured web portal allows you to customize how your employees work. Need more Phone Support? PRTC Hosted UC includes Unified Communications features like instant messaging, video chat, presence (co-worker status) and voice to text transcription that integrates across all your devices — desktop, mobile, and tablet. It’s truly the last phone system you’ll ever need.

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Integrate your mobile device

An end-to-end secure and reliable solution
We deliver a high quality, reliable solution over our managed network

Superior disaster recovery solution as compared to premises-based PBXs

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Manage your business from anywhere

PRTC Hosted UC includes a wealth of capabilities to make your business more productive

Gig-Certified Provider

PRTC is a locally owned company providing a complete telecommunications solution (High-Speed Internet, Video, Voice, Wireless and Security & Home Automation) to the homes and businesses in the Lowcountry.
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