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Here's how proration works step-by-step:

  1. Billing cycles are fixed (e.g., 1st to 30th of each month).
  2. Your service starts mid-cycle (e.g., on the 10th).
  3. Your first bill includes:
    • A prorated amount for service from the 10th to the 30th.
    • A full month in advance for the next billing cycle (e.g., May 1 – May 30).
    • Installation, activation, equipment fees, if any.
    • Taxes and surcharges on both prorated and full charges.

Example:

Let’s say your monthly plan is $129.95 and your billing cycle runs from the 1st to the 30th.

  • You start service on the 10th.
  • There are 20 days left in the cycle.
  • Your prorated charge = $129.95 ÷ 30 × 20 = $86.80
  • Your first bill =
    + $86.80 (partial month)
    + $129.95 (next full month)
    = $216.75 (before any applicable taxes or fees)

Future bills: Starting with your second bill, charges are usually flat and consistent (one full month at a time) unless you change your service or add/remove features mid-cycle.

Prorated Bill Example
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