Important Notice: System Outage

Our system is experiencing an unexpected outage. As a result, we are currently unable to access customer accounts, which is causing delays in processing payments and orders at our physical locations and online. Our team is actively working to resolve this outage as quickly as possible. We will provide updates as soon as the system is operational. Our customer support lines remain open and are available to document your requests. We apologize for any inconvenience this may cause and thank you for your understanding.


Business Video User Guides


In today's competitive business landscape, effective communication is essential for success. PRTC's Business Video Services provide a powerful and versatile solution for businesses of all sizes to enhance their communication strategies and achieve their goals.


The Power of Business Video


Business video is a dynamic and engaging medium that can be used for a wide range of purposes, including:

  • Promoting products and services
  • Educating customers and clients
  • Training employees
  • Building brand awareness
  • Connecting with customers on a personal level


Business Video User Guides


PRTC's Business Video Services provide a comprehensive suite of tools and resources to help you get the most out of your video communication solutions. Our user guides offer detailed instructions on how to set up, use, and troubleshoot your video services.
 

Media Room Users Guide

The Media Room Users Guide provides an overview of PRTC's Media Room platform, including how to access the platform, manage your media content, and schedule video conferences.


Cisco All Touch AT6400 Remote Manual

The Cisco All Touch AT6400 Remote Manual provides instructions on how to use the Cisco All Touch AT6400 remote control with your video conferencing system.


Universal Remote Control

The Universal Remote Control guide provides instructions on how to program your universal remote control to work with your video conferencing system.


We are always working to add new resources to our website, so please check back often for the latest information.
 

Gig-Certified Provider

PRTC is a locally owned company providing a complete telecommunications solution (High-Speed Internet, Video, Voice, Wireless and Security & Home Automation) to the homes and businesses in the Lowcountry.
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